Our Service Area
First Call provides response services along the eastern seaboard with field offices servicing: New York, New Jersey, Pennsylvania, Maryland, Virginia, West Virginia, North Carolina, South Carolina, Georgia, Kentucky, Tennessee and Ohio. In addition, our Strike Team is ready and capable of responding outside of our regular coverage area. See all of our field office locations.
Faster Response Time
Our response times are among the lowest in the industry, significantly shorter than the industry standard of two hours. First Call focuses on beating all industry standards. In fact, this is a part of what we call the “First Call Difference”. A fast response time in conjunction with an accurate assessment and fast and effective containment allow us to limit our customer’s liability and save them money. Check out our Face book page to follow our projects!
In our effort to beat the industry standard, we have developed “First Call University”. Through a continual combination of weekly safety briefings, near miss reporting, hands on training and web based training, First Call ensures that our employees are capable of completing any project safely and effectively the first time. Our employees receive initial and ongoing training that meet and exceed all Federal standards under 29FCR1910.120. Our capabilities range from small releases to high hazard incidents. First Call provides training to our employees in the following areas:
- 29CFR1910.120 Hazardous Waste Operations and Emergency Response
- 29CFR1910.146 Confined Space Entry and Rescue
- Highway Response Specialist
- Cargo Tank Truck Specialist
- Hazmat Chemistry
- Forklift Operator
- Heavy Equipment Operator
Lower Total Cost
The sooner a spill is contained, the less liability and total cost your company could potentially face. First Call responds with in house personnel immediately to assess and contain the situation and begin the remediation/restoration process as soon as possible. With consistent communication and through the use of leading edge technology, our customers remain informed and involved in the project from start to finish allowing our performance to be in line with our customer’s budget.
First Call's New Kensington, Pennsylvania field office was dispatched to an incident involving a punctured 55 gallon drum in a trailer. The material had leaked from the trailer and was carried by heavy rains into a storm drain and ultimately into a retention pond. The...
First Call Louisville, KY was contacted to respond to an overturned tank truck hauling diesel and gasoline. The tanker, a DOT 406 spec with multiple compartments had overturned in a median and was actively leaking from several compartments. The First Call team...