Our Service Area

First Call provides response services along the eastern seaboard with field offices servicing: New York, New Jersey, Pennsylvania, Maryland, Virginia, West Virginia, North Carolina, South Carolina, Georgia, Kentucky, Tennessee, Ohio, Indiana and Michigan, . In addition, our Strike Team is ready and capable of responding outside of our regular coverage area. See all of our field office locations.

Faster Response Time

Our response times are among the lowest in the industry, significantly shorter than the industry standard of two hours. First Call focuses on beating all industry standards. In fact, this is a part of what we call the “First Call Difference”. A fast response time in conjunction with an accurate assessment and fast and effective containment allow us to limit our customer’s liability and save them money.  Check out our Face book page to follow our projects!

Better Training

In our effort to beat the industry standard, we have developed “First Call University”. Through a continual combination of weekly safety briefings, near miss reporting, hands on training and web based training, First Call ensures that our employees are capable of completing any project safely and effectively the first time. Our employees receive initial and ongoing training that meet and exceed all Federal standards under 29FCR1910.120. Our capabilities range from small releases to high hazard incidents. First Call provides training to our employees in the following areas:

  • 29CFR1910.120 Hazardous Waste Operations and Emergency Response
  • 29CFR1910.146 Confined Space Entry and Rescue
  • Highway Response Specialist
  • Cargo Tank Truck Specialist
  • Hazmat Chemistry
  • Forklift Operator
  • Heavy Equipment Operator

Lower Total Cost

The sooner a spill is contained, the less liability and total cost your company could potentially face. First Call responds with in house personnel immediately to assess and contain the situation and begin the remediation/restoration process as soon as possible. With consistent communication and through the use of leading edge technology, our customers remain informed and involved in the project from start to finish allowing our performance to be in line with our customer’s budget.

FCE Latest News

We had a water quality inspection at our Greensboro plant. Unfortunately, we had a few issues that needed to be corrected immediately. I called the First Call Environmental 800 number, and a representative named Patrick immediately got me in touch with Mike Way. Mike was attentive listening to me explain our problem. He got all my information and asked if he could call me back after he contacted their Greensboro location. In a very short time Mike called me back and said that there was a technician and crew on the way to our plant. The technician arrived at our location assessed the situation and immediately went into action. They placed some boom to contain our water runoff and produced a plan of further action. This being the first time I have worked with First Call I was very impressed with the entire crew’s professionalism and speedy response.

Thanks to everyone involved!

Quinn Vaughan

North Carolina Environmental and Safety Manager

24-hour Emergency Spill Response: