First Call Difference

OUR MISSION

Our mission is to provide professional, dependable, honest, and efficient environmental services to our customers. We will remain customer centered, community oriented and responder inspired. Our vision, put into action through programs focusing on environmental stewardship and activities benefiting the public, will build value and make First Call Environmental a truly sustainable company. We are committed to excellence and positive community impact by delivering “The First Call Difference.”

THE FIRST CALL DIFFERENCE (CUSTOMERS)

  • Staffing all locations with First Call employees using First Call equipment. We will not broker work.
  • Guaranteeing response times in under two hours
  • Providing clients and government agencies a single point of contact
  • Answering the “Spill Line” by members of the management team
  • Sustaining a sense of urgency for project completion
  • Maintaining a high degree of technical proficiency and industry-leading expertise
  • Delivering top-tier customer service and communication on every project for every customer
  • Nurturing strong ties to our surrounding communities

THE FIRST CALL DIFFERENCE (EMPLOYEES)

  • Encouraging and investing in the professional growth and improvement of every team member
  • Adhering to company policy and procedures to provide our clients the “First Call Difference”
  • Promoting a problem solving and leadership mentality work environment
  • Offering benefit and compensation packages that are among the best in the industry
  • Encouraging forward-thinking collaboration between departments to improve our processes
  • Facilitating face-to-face interaction between team members
  • Providing opportunity for advancement within the organization
  • Committing to local communities and charitable organizations
  • Working to maintain a reasonable work-life balance

24-hour Emergency Response

Interested in working with us?

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