Our Service Area
First Call provides response services along the eastern seaboard with field offices servicing: New York, New Jersey, Pennsylvania, Maryland, Virginia, West Virginia, North Carolina, South Carolina, Georgia, Kentucky, Tennessee and Ohio. In addition, our Strike Team is ready and capable of responding outside of our regular coverage area. See all of our field office locations.
Faster Response Time
Our response times are among the lowest in the industry, significantly shorter than the industry standard of two hours. First Call focuses on beating all industry standards. In fact, this is a part of what we call the “First Call Difference”. A fast response time in conjunction with an accurate assessment and fast and effective containment allow us to limit our customer’s liability and save them money. Check out our Face book page to follow our projects!
In our effort to beat the industry standard, we have developed “First Call University”. Through a continual combination of weekly safety briefings, near miss reporting, hands on training and web based training, First Call ensures that our employees are capable of completing any project safely and effectively the first time. Our employees receive initial and ongoing training that meet and exceed all Federal standards under 29FCR1910.120. Our capabilities range from small releases to high hazard incidents. First Call provides training to our employees in the following areas:
- 29CFR1910.120 Hazardous Waste Operations and Emergency Response
- 29CFR1910.146 Confined Space Entry and Rescue
- Highway Response Specialist
- Cargo Tank Truck Specialist
- Hazmat Chemistry
- Forklift Operator
- Heavy Equipment Operator
Lower Total Cost
The sooner a spill is contained, the less liability and total cost your company could potentially face. First Call responds with in house personnel immediately to assess and contain the situation and begin the remediation/restoration process as soon as possible. With consistent communication and through the use of leading edge technology, our customers remain informed and involved in the project from start to finish allowing our performance to be in line with our customer’s budget.
Bristol, VA Field OfficeBristol Virginia’s centralized location and strategic logistical connections make it the focal point of the five-state region. With historic State Street separating Tennessee and Virginia, West Virginia, Kentucky, and North Carolina are all...
This month’s Project Spotlight took place in Richmond, VA! This project was called in as a release of 20-gallons of Hydraulic fluid impacting a road ramp. The First Call team arrived onsite ready to respond and began by meeting with the contact on site to form an...
HES continues to consider First Call an extension of our emergency response services team and we have specifically used their Augusta Operations for three spill responses the past couple of months, teaming with them in helping to bring two of the larger releases to regulatory closure. Thanks First Call for being a trusted member of our response network for our clients across the footprint of your operations!