Our Service Area
First Call provides response services along the eastern seaboard with field offices servicing: New York, New Jersey, Pennsylvania, Maryland, Virginia, West Virginia, North Carolina, South Carolina, Georgia, Kentucky, Tennessee and Ohio. In addition, our Strike Team is ready and capable of responding outside of our regular coverage area. See all of our field office locations.
Faster Response Time
Our response times are among the lowest in the industry, significantly shorter than the industry standard of two hours. First Call focuses on beating all industry standards. In fact, this is a part of what we call the “First Call Difference”. A fast response time in conjunction with an accurate assessment and fast and effective containment allow us to limit our customer’s liability and save them money. Check out our Face book page to follow our projects!
Better Training
In our effort to beat the industry standard, we have developed “First Call University”. Through a continual combination of weekly safety briefings, near miss reporting, hands on training and web based training, First Call ensures that our employees are capable of completing any project safely and effectively the first time. Our employees receive initial and ongoing training that meet and exceed all Federal standards under 29FCR1910.120. Our capabilities range from small releases to high hazard incidents. First Call provides training to our employees in the following areas:
- 29CFR1910.120 Hazardous Waste Operations and Emergency Response
- 29CFR1910.146 Confined Space Entry and Rescue
- Highway Response Specialist
- Cargo Tank Truck Specialist
- Hazmat Chemistry
- Forklift Operator
- Heavy Equipment Operator
Lower Total Cost
The sooner a spill is contained, the less liability and total cost your company could potentially face. First Call responds with in house personnel immediately to assess and contain the situation and begin the remediation/restoration process as soon as possible. With consistent communication and through the use of leading edge technology, our customers remain informed and involved in the project from start to finish allowing our performance to be in line with our customer’s budget.
May Project Spotlight – Emergency response to a plane crash in New Jersey
This month’s Project Spotlight shows off the excellent work done in New Jersey by the First Call team! FCE received a call for an emergency response to a plane crash. At a local airport, a plane ran off the runway and needed the fuel to be removed from the wings it...
May Safety Corner – Corrosive Incidents and knowing what end of the scale you are at
Many people don’t always understand what value is placed on the knowledge of corrosive incidents. They hear the term corrosive and some people immediately think of acids. In reality, acids are only one end of the scale. The PH scale runs from 0-14 with 7 being...
I have worked with First Call Environmental for many years throughout my career. I have always been grateful for the dedication they put into each job. The in-depth knowledge First Call Environmental provides ensures us we are getting the highest quality standards on each job. I started working with Brandon Martin back in January 2022 as our account manager for First Call Environmental. The dedication he has given to me, and my team has been one the best we’ve seen in the industry. There has not been a time where he hasn’t made himself completely available to myself or my team. He has gone the extra mile to ensure our team and our clients are receiving the most excellent care possible. He would be a strong asset to any organization. Working with First Call Environmental and Brandon has been a blessing to our company. We will continue to work with them every available chance because we know we are receiving the finest care in the industry.