Our Service Area
First Call provides response services along the eastern seaboard with field offices servicing: New York, New Jersey, Pennsylvania, Maryland, Virginia, West Virginia, North Carolina, South Carolina, Georgia, Kentucky, Tennessee, Ohio, Indiana and Michigan, . In addition, our Strike Team is ready and capable of responding outside of our regular coverage area. See all of our field office locations.
Faster Response Time
Our response times are among the lowest in the industry, significantly shorter than the industry standard of two hours. First Call focuses on beating all industry standards. In fact, this is a part of what we call the “First Call Difference”. A fast response time in conjunction with an accurate assessment and fast and effective containment allow us to limit our customer’s liability and save them money. Check out our Face book page to follow our projects!
Better Training
In our effort to beat the industry standard, we have developed “First Call University”. Through a continual combination of weekly safety briefings, near miss reporting, hands on training and web based training, First Call ensures that our employees are capable of completing any project safely and effectively the first time. Our employees receive initial and ongoing training that meet and exceed all Federal standards under 29FCR1910.120. Our capabilities range from small releases to high hazard incidents. First Call provides training to our employees in the following areas:
- 29CFR1910.120 Hazardous Waste Operations and Emergency Response
- 29CFR1910.146 Confined Space Entry and Rescue
- Highway Response Specialist
- Cargo Tank Truck Specialist
- Hazmat Chemistry
- Forklift Operator
- Heavy Equipment Operator
Lower Total Cost
The sooner a spill is contained, the less liability and total cost your company could potentially face. First Call responds with in house personnel immediately to assess and contain the situation and begin the remediation/restoration process as soon as possible. With consistent communication and through the use of leading edge technology, our customers remain informed and involved in the project from start to finish allowing our performance to be in line with our customer’s budget.
FCE Latest News

Remediation of Large Water Leak: November Project Spotlight
This month our project spotlight is focused on our Winston-Salem office who received a request to conduct a site evaluation and provide an estimate for a remediation needed after a motor vehicle crash in the front yard of a residence. A site evaluation was conducted...

Why utilize air monitoring: November Safety Corner
For First Call Environmental, Air monitoring can indicate if the air contamination has been eliminated. Atmospheric monitoring can help technicians understand the hazards associated with the products that they are dealing with during a hazmat incident. In many cases,...
An old heating fuel tank in my basement was detected by my HVAC company to be leaking on a Friday afternoon. I was panicked, searching online for help, and called multiple remediation companies…no answer. First Call answered and said they could help. Then they responded like the cavalry I needed…assembling a team that deployed to my home in less than two hours and stayed, working until the tank was emptied and secured early Saturday morning. Their amazing, effective late-hours, response prevented significant damage to my home. And they completed a messy job inside my home with care for my interior.
If you need help, make First Call Environmental, your first call!