Our Service Area

First Call provides response services along the eastern seaboard with field offices servicing: New York, New Jersey, Pennsylvania, Maryland, Virginia, West Virginia, North Carolina, South Carolina, Georgia, Kentucky, Tennessee, Ohio, Indiana and Michigan, . In addition, our Strike Team is ready and capable of responding outside of our regular coverage area. See all of our field office locations.

Faster Response Time

Our response times are among the lowest in the industry, significantly shorter than the industry standard of two hours. First Call focuses on beating all industry standards. In fact, this is a part of what we call the “First Call Difference”. A fast response time in conjunction with an accurate assessment and fast and effective containment allow us to limit our customer’s liability and save them money.  Check out our Face book page to follow our projects!

Better Training

In our effort to beat the industry standard, we have developed “First Call University”. Through a continual combination of weekly safety briefings, near miss reporting, hands on training and web based training, First Call ensures that our employees are capable of completing any project safely and effectively the first time. Our employees receive initial and ongoing training that meet and exceed all Federal standards under 29FCR1910.120. Our capabilities range from small releases to high hazard incidents. First Call provides training to our employees in the following areas:

  • 29CFR1910.120 Hazardous Waste Operations and Emergency Response
  • 29CFR1910.146 Confined Space Entry and Rescue
  • Highway Response Specialist
  • Cargo Tank Truck Specialist
  • Hazmat Chemistry
  • Forklift Operator
  • Heavy Equipment Operator

Lower Total Cost

The sooner a spill is contained, the less liability and total cost your company could potentially face. First Call responds with in house personnel immediately to assess and contain the situation and begin the remediation/restoration process as soon as possible. With consistent communication and through the use of leading edge technology, our customers remain informed and involved in the project from start to finish allowing our performance to be in line with our customer’s budget.

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What Our Clients Say

We have a great working partnership with First Call and are very happy with everything they provide. Whether it's a scheduled service or an emergency call, they're quick to respond and always willing to help. Their team is knowledgeable, dependable, and makes the process easy by taking ownership of the work. It's reassuring to know the job will get done right without needing constant oversight. No matter the problem I throw at them, they can either help fix it or help me find someone who can. Highly recommend!

Corey Harris
James River Petroleum

First Call Environmental is a company that truly embodies the mission and values that they set forth. From their dedication to beating industry standards with their response times to their drive to being a service-driven organization, First Call makes a commitment and then follows through. After many years of partnership, Enthalpy Analytical can confidently state that First Call Environmental is made up of a team dedicated to their core values.

Enthalpy Analytical

We at EFI Canada have been utilizing First Call Environmental for several years across many different States and cannot speak highly enough for the emergency response services, communication and management from all levels of their team. Their quick responses have saved our clients thousands of dollars and their attention to detail, client service and professionalism on scenes is outstanding and consistent across all their field offices. Great job to whole team from EFI Canada!

Michael Ion
Environmental Team Lead at EFI Global

I highly recommend First Call Environmental for any environmental cleanup needs. Their professionalism, expertise, and commitment to quality are truly commendable.

We are grateful for their outstanding service and the peace of mind they provided during [a] challenging time.

Kevin Brown
Operations Manager at Howard Sheppard, Inc.

Virtua experienced an incident that required immediate hazardous waste cleanup and decontamination. First Call Environmental responded quickly and professionally, providing clear communication, timely updates despite severe weather delays, and a highly efficient on-site response team. Within hours, two contaminated patient rooms were safely decontaminated, and all hazardous materials were secured for proper disposal. Thanks to their swift action, patient and staff safety was protected, and the rooms were returned to service without extended downtime.

Peter Yeung, MSHM
Reliability & Sustainability Contract Manager at Virtua Health

24-hour Emergency Spill Response: