Our Service Area

First Call provides response services along the eastern seaboard with field offices servicing: New York, New Jersey, Pennsylvania, Maryland, Virginia, West Virginia, North Carolina, South Carolina, Georgia, Kentucky, Tennessee, Ohio, Indiana and Michigan, . In addition, our Strike Team is ready and capable of responding outside of our regular coverage area. See all of our field office locations.

Faster Response Time

Our response times are among the lowest in the industry, significantly shorter than the industry standard of two hours. First Call focuses on beating all industry standards. In fact, this is a part of what we call the “First Call Difference”. A fast response time in conjunction with an accurate assessment and fast and effective containment allow us to limit our customer’s liability and save them money.  Check out our Face book page to follow our projects!

Better Training

In our effort to beat the industry standard, we have developed “First Call University”. Through a continual combination of weekly safety briefings, near miss reporting, hands on training and web based training, First Call ensures that our employees are capable of completing any project safely and effectively the first time. Our employees receive initial and ongoing training that meet and exceed all Federal standards under 29FCR1910.120. Our capabilities range from small releases to high hazard incidents. First Call provides training to our employees in the following areas:

  • 29CFR1910.120 Hazardous Waste Operations and Emergency Response
  • 29CFR1910.146 Confined Space Entry and Rescue
  • Highway Response Specialist
  • Cargo Tank Truck Specialist
  • Hazmat Chemistry
  • Forklift Operator
  • Heavy Equipment Operator

Lower Total Cost

The sooner a spill is contained, the less liability and total cost your company could potentially face. First Call responds with in house personnel immediately to assess and contain the situation and begin the remediation/restoration process as soon as possible. With consistent communication and through the use of leading edge technology, our customers remain informed and involved in the project from start to finish allowing our performance to be in line with our customer’s budget.

FCE Latest News

I had an excellent experience with First Call Environmental during a hydraulic fuel spill from a sweeper truck that impacted a commercial property parking lot and extended several hundred feet down the roadway. Their team responded quickly, professionally, and handled the situation with a high level of expertise from start to finish.

A special thank you to Wade Williams for being extremely prompt, professional, and consistently following up throughout the entire process. Wade always made sure I had everything I needed and was incredibly responsive every step of the way.

I also want to recognize Noah Freeland for doing a fantastic job coordinating the cleanup efforts and ensuring the project was completed efficiently. He was highly communicative, kept me updated throughout the process, sent plenty of progress photos along the way, and made sure I fully understood what was happening and what to expect next.

The level of communication, professionalism, and attention to detail from First Call Environmental was outstanding. I truly appreciate the effort their team put into resolving a difficult situation quickly and effectively. I would highly recommend them to anyone in need of environmental cleanup services.

Eric Garman

Director of Mitigation, SERVPRO

24-hour Emergency Spill Response: