Our Service Area
First Call provides response services along the eastern seaboard with field offices servicing: New York, New Jersey, Pennsylvania, Maryland, Virginia, West Virginia, North Carolina, South Carolina, Georgia, Kentucky, Tennessee, Ohio, Indiana and Michigan, . In addition, our Strike Team is ready and capable of responding outside of our regular coverage area. See all of our field office locations.
Faster Response Time
Our response times are among the lowest in the industry, significantly shorter than the industry standard of two hours. First Call focuses on beating all industry standards. In fact, this is a part of what we call the “First Call Difference”. A fast response time in conjunction with an accurate assessment and fast and effective containment allow us to limit our customer’s liability and save them money. Check out our Face book page to follow our projects!
Better Training
In our effort to beat the industry standard, we have developed “First Call University”. Through a continual combination of weekly safety briefings, near miss reporting, hands on training and web based training, First Call ensures that our employees are capable of completing any project safely and effectively the first time. Our employees receive initial and ongoing training that meet and exceed all Federal standards under 29FCR1910.120. Our capabilities range from small releases to high hazard incidents. First Call provides training to our employees in the following areas:
- 29CFR1910.120 Hazardous Waste Operations and Emergency Response
- 29CFR1910.146 Confined Space Entry and Rescue
- Highway Response Specialist
- Cargo Tank Truck Specialist
- Hazmat Chemistry
- Forklift Operator
- Heavy Equipment Operator
Lower Total Cost
The sooner a spill is contained, the less liability and total cost your company could potentially face. First Call responds with in house personnel immediately to assess and contain the situation and begin the remediation/restoration process as soon as possible. With consistent communication and through the use of leading edge technology, our customers remain informed and involved in the project from start to finish allowing our performance to be in line with our customer’s budget.
FCE Latest News

One-Gallon Leak of 5.2 Peroxide – April Project Spotlight
At First Call Environmental, safety and efficiency drive every project. Recently, our Winston-Salem team, led by Area Manager Steven Dean with Technicians Jerell Hodges and Brian Trujillo Alvarado, expertly handled a hazardous material spill. A one-gallon leak of 5.2...

Know Your Signs – April Safety Corner
The Hazard Communication Standard requires pictograms on labels to alert users of the chemical hazards they may be exposed to. See below to understand the signs and what they represent.
We at EFI Canada have been utilizing First Call Environmental for several years across many different States and cannot speak highly enough for the emergency response services, communication and management from all levels of their team. Their quick responses have saved our clients thousands of dollars and their attention to detail, client service and professionalism on scenes is outstanding and consistent across all their field offices.
Great job to whole team from EFI Canada!