Our Service Area
First Call provides response services along the eastern seaboard with field offices servicing: New York, New Jersey, Pennsylvania, Maryland, Virginia, West Virginia, North Carolina, South Carolina, Georgia, Kentucky, Tennessee, Ohio, Indiana and Michigan, . In addition, our Strike Team is ready and capable of responding outside of our regular coverage area. See all of our field office locations.
Faster Response Time
Our response times are among the lowest in the industry, significantly shorter than the industry standard of two hours. First Call focuses on beating all industry standards. In fact, this is a part of what we call the “First Call Difference”. A fast response time in conjunction with an accurate assessment and fast and effective containment allow us to limit our customer’s liability and save them money. Check out our Face book page to follow our projects!
Better Training
In our effort to beat the industry standard, we have developed “First Call University”. Through a continual combination of weekly safety briefings, near miss reporting, hands on training and web based training, First Call ensures that our employees are capable of completing any project safely and effectively the first time. Our employees receive initial and ongoing training that meet and exceed all Federal standards under 29FCR1910.120. Our capabilities range from small releases to high hazard incidents. First Call provides training to our employees in the following areas:
- 29CFR1910.120 Hazardous Waste Operations and Emergency Response
- 29CFR1910.146 Confined Space Entry and Rescue
- Highway Response Specialist
- Cargo Tank Truck Specialist
- Hazmat Chemistry
- Forklift Operator
- Heavy Equipment Operator
Lower Total Cost
The sooner a spill is contained, the less liability and total cost your company could potentially face. First Call responds with in house personnel immediately to assess and contain the situation and begin the remediation/restoration process as soon as possible. With consistent communication and through the use of leading edge technology, our customers remain informed and involved in the project from start to finish allowing our performance to be in line with our customer’s budget.
FCE Latest News
Leaking Lead Acid Batteries in a Local Cell Phone Tower – March Project Spotlight
Our March project spotlight highlights the efforts of our Bristol, VA office! This crew recently responded to a call of leaking lead acid batteries in a local cell phone tower. Lead acid is especially harmful as heavy metal is extremely corrosive and leaves a...
What is a Confined Space According to OSHA? – March Safety Corner
Every year thousands of people lose their lives during work in confined spaces. Most accidents are caused during work in vessels, tanks, manholes, sewage sumps, sewers, trenches, borewells, etc. The reason behind accidents is allowing individuals to enter confined...
We recently engaged First Call Environmental Services to support a service call at one of our facilities, and I want to recognize the outstanding job their team delivered.
From initial response through completion, their professionalism, urgency, and technical execution were exceptional. The team arrived prepared, communicated clearly throughout the process, and handled the situation with a strong focus on safety, compliance, and operational continuity.
What stood out most was their ability to quickly assess the issue and implement an effective solution without disrupting our operations. Their responsiveness and attention to detail reflect a high level of expertise and reliability—qualities that are critical in our environment.
We appreciate their partnership and would confidently recommend First Call Environmental Services to any organization looking for dependable and high-quality environmental support.