About Our Team

The team showed up within a couple hours of me calling the 1-800 line. They kept in constant contact with me on their whereabouts, which was very nice because we had to stay after our shifts ended to ensure proper cleanup was completed. The team was well prepared and very knowledgeable about the waste cleanup. They communicated each step with me and my operations manager. Very professional and efficient. We appreciate your help and will definitely be using First Call Environmental if a situation ever arises again.

When we discovered a chemical spill in our science lab, I am glad I made my first call to First Call Environmental, LLC. From first contact to final update, First Call was top notch quality service. The First Call team out of Augusta, GA responded quickly, worked with all agencies on scene, helped orchestrate the process, and provided a safe cleanup of the situation. Tyrell Morris and his team on scene were professional, organized, and kept everyone apprised of the process. They were able to remediate the issue with minimal disruption to daily schedules for inhabitants of the building. When getting ready to transport the waste and cleanup, Darryl Roberts and Tyrell were informative and expedient. Mike Way was extremely helpful with the processes we needed with our Procurement department and all coordinating paperwork. We could not have done this without the entire team at First Call Environmental, LLC. Thank you to everyone from VA to GA.

First Call Environmental has been more than a spill cleanup vendor for Rapid Response Management.  They have been a partner. They previously partnered with us to perform a complicated hurricane cleanup in the US Virgin Islands. The client was impressed with the cleanup and said they couldn’t have asked for anything more.

First Call Environmental has performed over 200 cleanups for us. They have always worked with us to ensure that the client was satisfied with the results. First Call Environmental is an important part of our national network and are a Preferred Vendor. 

I highly recommend First Call Environmental and hope to continue to work with them for many years.

We had a water quality inspection at our Greensboro plant. Unfortunately, we had a few issues that needed to be corrected immediately. I called the First Call Environmental 800 number, and a representative named Patrick immediately got me in touch with Mike Way. Mike was attentive listening to me explain our problem. He got all my information and asked if he could call me back after he contacted their Greensboro location. In a very short time Mike called me back and said that there was a technician and crew on the way to our plant. The technician arrived at our location assessed the situation and immediately went into action. They placed some boom to contain our water runoff and produced a plan of further action. This being the first time I have worked with First Call I was very impressed with the entire crew’s professionalism and speedy response.

Thanks to everyone involved!

First Call Environmental is a company that truly embodies the mission and values that they set forth. From their dedication to beating industry standards with their response times to their drive to being a service-driven organization, First Call makes a commitment and then follows through. After many years of partnership, Enthalpy Analytical can confidently state that First Call Environmental is made up of a team dedicated to their core values.

I used First Call Environmental in December 2023.  We had a large delivery of totes containing food grade oil to our company and the driver pulled up with a leak.  Needless to say, the ‘leak’ was like a waterfall coming off the back of the truck. We rejected the shipment and ultimately ended up calling First Call Environmental.  They were on site within 2 hours and assessed the situation.  The job took over 19 hours to clean up and dispose of the rejected shipment. However, First Call Environmental stayed the entire time, working through the night.  They are a group of dedicated employees, and I would use them again for all of my clean ups.